Possible site issues

Incident Report for Reward Gateway

Resolved

This incident has been resolved.

Posted Jun 06, 2025 - 16:19 UTC

Monitoring

An update on cookie banners has impacted a synthetic monitor which falsely flagged the platform as a degraded. The update has been reverted and we are monitoring. The cookie banner update will be paused until the synthetic monitor is also updated.

Posted Jun 06, 2025 - 16:17 UTC

Investigating

Our automated systems have detected that it is not possible to log in to the site from some locations. An Engineer has been notified and is investigating. More details will be posted here when they are available.

Posted Jun 06, 2025 - 16:03 UTC