Experiencing Issues with Top Up by Text
SmartSpending™ Operational
UK Operational
Australia Operational
US Operational
Reward Manager™ ? Operational
SmartHub® Insights ? Operational
Employee Support Team ? Operational
Client Support Team ? Operational
Top Up by Text ? Degraded Performance
Wistia ? Operational
Vimeo Player ? Operational
Reward Marketplace Operational
90 days ago
100.0 % uptime
Today
Amazon Marketplace - UK ? Operational
Amazon Marketplace - US ? Operational
Amazon Marketplace - EU ? Operational
Amazon Marketplace - CA ? Operational
Swag Store Operational
90 days ago
100.0 % uptime
Today
Amazon Marketplace - AU Operational
SmartHub Home Operational
SmartHub® ? Operational
Facebook Tile ? Operational
Instagram Tile ? Operational
Blogs Operational
Reward & Recognition Operational
90 days ago
100.0 % uptime
Today
RG for Small Business Operational
90 days ago
100.0 % uptime
Today
Client Onboarding Operational
Admin Tools Operational
90 days ago
100.0 % uptime
Today
Billing API Operational
Billing Webhooks Operational
Billing Customer Portal Operational
Payment Processor Operational
Mail Delivery Operational
90 days ago
100.0 % uptime
Today
mailgun Email Validation Operational
mailgun Inbox Placement Operational
mailgun API Operational
mailgun SMTP Operational
mailgun Outbound Delivery Operational
mailgun Inbound email processing Operational
mailgun Events & Logs Operational
mailgun Stats and Analytics Operational
Other Operational
90 days ago
100.0 % uptime
Today
Content Delivery Network Operational
Content Delivery Network Operational
Fastly Boston (BOS) Operational
Fastly London (LON) Operational
Fastly London (LHR) Operational
Fastly London (LCY) Operational
Fastly New York (LGA) Operational
Fastly Sydney (SYD) Operational
Connect+ app Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Apr 24, 2024

No incidents reported today.

Apr 23, 2024

No incidents reported.

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024
Resolved - This incident has been resolved. All services should be back to normal state of operations.
Apr 18, 08:58 UTC
Investigating - Hello Everyone!

We've discovered an issue related to the operations of the Help and Support pages - upon opening, at the moment they lead to an error page. We're currently investigating the problem and will keep you up to date.

RG

Apr 18, 07:44 UTC
Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024
Resolved - This incident has been resolved.
Apr 11, 08:34 UTC
Update - We are continuing to monitor for any further issues.
Apr 10, 16:59 UTC
Monitoring - We have implemented a fix and monitoring the results now.
Apr 10, 15:51 UTC
Identified - We have identified the issue and we are working towards a fix for this.
Apr 10, 11:19 UTC
Investigating - We are currently investigating this issue.
Apr 10, 07:23 UTC
Apr 10, 2024