Resolved -
This incident has been resolved. Password reset is now working as expected.
Aug 21, 08:15 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Aug 20, 15:44 UTC
Identified -
We've identified the root cause of the password reset issue and are actively working on a fix. We appreciate your patience and will post another update soon.
Aug 20, 10:40 UTC
Investigating -
We're aware that some users attempting to reset their password are unable to complete the process. Our team is investigating and working to resolve this with high priority. We'll post updates here as we learn more.
Aug 20, 08:58 UTC