Monitoring - A fix has been implemented and we are monitoring the results.
Aug 20, 2026 - 15:44 UTC
Aug 20, 2026 - 15:44 UTC
Identified - We've identified the root cause of the password reset issue and are actively working on a fix. We appreciate your patience and will post another update soon.
Aug 20, 2026 - 10:40 UTC
Aug 20, 2026 - 10:40 UTC
Investigating - We're aware that some users attempting to reset their password are unable to complete the process. Our team is investigating and working to resolve this with high priority. We'll post updates here as we learn more.
Aug 20, 2026 - 08:58 UTC
Aug 20, 2026 - 08:58 UTC
SmartSpending™
Operational
UK
Operational
Australia
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US
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Reward Manager™
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SmartHub® Insights
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Employee Support Team
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Client Support Team
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Top Up by Text
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Wistia
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Vimeo Player
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Reward Marketplace
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Amazon Marketplace - AU
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Amazon Marketplace - CA
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Amazon Marketplace - EU
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Amazon Marketplace - UK
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Amazon Marketplace - US
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mailgun Email Validation
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mailgun API
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mailgun Outbound Delivery
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mailgun Inbound email processing
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Content Delivery Network
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Wellbeing+ Platform
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Wellbeing+ App
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Operational
Degraded Performance
Partial Outage
Major Outage
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Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.