All Systems Operational
SmartSpending™ Operational
UK Operational
Australia Operational
US Operational
Reward Manager™ ? Operational
SmartHub® Insights ? Operational
Employee Support Team ? Operational
Client Support Team ? Operational
Top Up by Text ? Operational
Wistia ? Operational
Vimeo Player ? Operational
Reward Marketplace Operational
90 days ago
99.08 % uptime
Today
Amazon Marketplace - AU Operational
Amazon Marketplace - CA ? Operational
Amazon Marketplace - EU ? Operational
Amazon Marketplace - UK ? Operational
Amazon Marketplace - US ? Operational
Swag Store Operational
90 days ago
100.0 % uptime
Today
Milestone Moments Operational
90 days ago
97.52 % uptime
Today
SmartHub Home Operational
SmartHub® ? Operational
Facebook Tile ? Operational
Instagram Tile ? Operational
Blogs Operational
Reward & Recognition Operational
90 days ago
98.81 % uptime
Today
RG for Small Business Operational
90 days ago
100.0 % uptime
Today
Client Onboarding Operational
Admin Tools Operational
90 days ago
100.0 % uptime
Today
Billing API Operational
Billing Webhooks Operational
Billing Customer Portal Operational
Payment Processor Operational
Mail Delivery Operational
90 days ago
100.0 % uptime
Today
mailgun Email Validation Operational
mailgun Inbox Placement Operational
mailgun API Operational
mailgun SMTP Operational
mailgun Outbound Delivery Operational
mailgun Inbound email processing Operational
mailgun Events & Logs Operational
mailgun Stats and Analytics Operational
Other Operational
90 days ago
100.0 % uptime
Today
Content Delivery Network Operational
Content Delivery Network Operational
Fastly Boston (BOS) Operational
Fastly London (LON) Operational
Fastly London (LHR) Operational
Fastly London (LCY) Operational
Fastly New York (LGA) Operational
Fastly Sydney (SYD) Operational
Connect+ app Operational
Wellbeing Operational
90 days ago
100.0 % uptime
Today
Wellbeing Center (Web) ? Operational
90 days ago
100.0 % uptime
Today
Wellbeing+ Platform ? Operational
90 days ago
100.0 % uptime
Today
Wellbeing+ App ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Dec 8, 2024

No incidents reported today.

Dec 7, 2024

No incidents reported.

Dec 6, 2024

No incidents reported.

Dec 5, 2024

No incidents reported.

Dec 4, 2024

No incidents reported.

Dec 3, 2024
Resolved - This incident has been resolved.
Dec 3, 09:14 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 2, 16:08 UTC
Investigating - Some R Reports are currently unavailable: R4, R5, R6, R601, R602, and R603. We are currently investigating this issue.
Dec 2, 15:30 UTC
Dec 2, 2024
Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024

No incidents reported.

Nov 27, 2024
Resolved - Our automated monitoring systems identified a potential issue with the platform earlier, but after investigation, we can confirm it was a false positive. All systems are functioning normally, and no disruptions occurred. We apologize for any confusion caused and appreciate your understanding.

Thank you for your patience!

Nov 27, 10:05 UTC
Investigating - Our automated systems have detected that it is not possible to log in to the site from some locations. An Engineer has been notified and is investigating. More details will be posted here when they are available.
Nov 27, 09:55 UTC
Nov 26, 2024

No incidents reported.

Nov 25, 2024

No incidents reported.

Nov 24, 2024

No incidents reported.