Update - We are continuing to investigate this issue.
Nov 02, 2026 - 17:18 UTC
Nov 02, 2026 - 17:18 UTC
Investigating - The Reward Gateway platform is currently down.
Incident teams are currently mobilised and working to restore service as soon as possible.
More updates to follow
Nov 02, 2026 - 17:02 UTC
Incident teams are currently mobilised and working to restore service as soon as possible.
More updates to follow
Nov 02, 2026 - 17:02 UTC
Investigating - An ongoing incident has made Reward Manager unavailable outside of our Cloudflare network.
Nov 01, 2026 - 23:05 UTC
Nov 01, 2026 - 23:05 UTC
Update - We are continuing to investigate this issue.
Oct 28, 2026 - 13:13 UTC
Oct 28, 2026 - 13:13 UTC
Update - We are continuing to investigate this issue.
Oct 27, 2026 - 15:50 UTC
Oct 27, 2026 - 15:50 UTC
Update - We are continuing to investigate this issue.
Oct 26, 2026 - 10:06 UTC
Oct 26, 2026 - 10:06 UTC
Update - We are continuing to investigate this issue.
Oct 23, 2026 - 08:36 UTC
Oct 23, 2026 - 08:36 UTC
Update - We are continuing to investigate this issue.
Oct 22, 2026 - 17:05 UTC
Oct 22, 2026 - 17:05 UTC
Update - We are continuing to investigate this issue.
Oct 22, 2026 - 09:31 UTC
Oct 22, 2026 - 09:31 UTC
Update - We are continuing to investigate this issue.
Oct 21, 2026 - 16:06 UTC
Oct 21, 2026 - 16:06 UTC
Investigating - We are currently investigating the issue.
Oct 21, 2026 - 10:49 UTC
Oct 21, 2026 - 10:49 UTC
Investigating - We are currently investigating this issue.
Nov 01, 2026 - 23:11 UTC
Nov 01, 2026 - 23:11 UTC
SmartSpending™
Major Outage
UK
Major Outage
Australia
Major Outage
US
Major Outage
Reward Manager™
Major Outage
SmartHub® Insights
Major Outage
Employee Support Team
Operational
Client Support Team
Operational
Top Up by Text
Major Outage
Wistia
Major Outage
Vimeo Player
Major Outage
Reward Marketplace
Major Outage
Amazon Marketplace - AU
Major Outage
Amazon Marketplace - CA
Major Outage
Amazon Marketplace - EU
Major Outage
Amazon Marketplace - UK
Major Outage
Amazon Marketplace - US
Major Outage
Swag Store
Major Outage
Milestone Moments
Major Outage
SmartHub Home
Major Outage
SmartHub®
Major Outage
Facebook Tile
Major Outage
Instagram Tile
Major Outage
Blogs
Major Outage
Reward & Recognition
Major Outage
RG for Small Business
Major Outage
Client Onboarding
Major Outage
Admin Tools
Major Outage
Billing API
Major Outage
Billing Webhooks
Major Outage
Billing Customer Portal
Major Outage
Payment Processor
Major Outage
Mail Delivery
Operational
mailgun Email Validation
Operational
mailgun Inbox Placement
Operational
mailgun API
Operational
mailgun SMTP
Operational
mailgun Outbound Delivery
Operational
mailgun Inbound email processing
Operational
mailgun Events & Logs
Operational
mailgun Stats and Analytics
Operational
Other
Operational
Content Delivery Network
Operational
Content Delivery Network
Operational
Fastly Boston (BOS)
Operational
Fastly London (LON)
Operational
Fastly London (LHR)
Operational
Fastly London (LCY)
Operational
Fastly New York (LGA)
Operational
Fastly Sydney (SYD)
Operational
Connect+ app
Major Outage
Wellbeing
Operational
Wellbeing Center (Web)
Operational
Wellbeing+ Platform
Operational
Wellbeing+ App
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.